Temporary Reorganization of Our Operations
As part of a temporary operational adjustment, HOST By SIDL CORPORATION announces a change in operating hours for the coming months. This reorganization primarily impacts traditional daytime availability.
This system, in place for an estimated period of three to nine months, allows us to maintain service continuity while adapting our response methods to a new internal organization.
Adapted Hours, Maintained Presence
During this period, communications with our team and request management will primarily take place at the end of the day. Our responses may be slightly delayed outside of these hours.
Our communication channels remain open and operational:
- Contact form via our website
- Dedicated support email address
- Private messaging for contracted customers
Service continuity assured
All services offered by HOST By SIDL CORPORATION remain operational. This includes:
- Web hosting (sites, databases, emails, certificates, etc.)
- Server management and monitoring
- Technical support
- Planned maintenance and scheduled interventions
Ongoing projects and services will continue to be rigorously monitored, in compliance with agreed deadlines. Our priorities will be clearly defined, with a processing system organized in order of receipt and according to the level of urgency.
Transparent Communication
HOST By SIDL CORPORATION is committed to maintaining continuous communication with its customers throughout this period. In the event of changes or a gradual return to normal operations, notifications will be sent through our official channels.
Acknowledgments
We sincerely thank our customers for their understanding and loyalty. This temporary change in no way affects our professionalism or commitment. We remain fully committed to ensuring the stability and reliability of our services, even in this adjusted context.
Contact
For any inquiries or support needs, you can contact us via:
- Our website: HOST By SIDL CORPORATION
- The dedicated contact form
- Or your usual channel if you are a contracted customer
Thank you for your trust,
The HOST By SIDL CORPORATION team
